Privacy Policy

1. Introduction

Anchorpoint AI ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and job title when you submit a contact form or request a consultation.
• Usage Data: IP address, browser type, pages visited, time spent on pages, and other diagnostic data collected automatically when you access our website.
• Cookies: Small data files stored on your device to enhance your browsing experience and analyse website traffic.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our services
• To respond to your enquiries and provide customer support
• To send you relevant information about our products and services (with your consent)
• To detect, prevent, and address technical issues or security threats
• To comply with legal obligations and enforce our terms

4. Data Protection

We implement industry-standard security measures including encryption, access controls, and regular security assessments to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

5. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties unless we provide you with advance notice. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

6. Your Rights

Under the Australian Privacy Act 1988 and applicable data protection laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for marketing communications
• Lodge a complaint with a supervisory authority

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@anchorpoint.ai or through our contact page.